What is a sun outage?
Each spring and fall, cable companies experience sun outages. For a period of about a week, the sun causes solar interference to all geostationary satellite signals. As the sun's path across the sky gets lower each day, there are times when it is in a direct line behind a communication satellite that is sending signals to a receiving satellite dish here on earth. When the dish antenna is looking into the sun, the interference from the sun overrides the signals from the satellite. For more information, check out this wikipedia article.
How do they affect my TV?
You may experience interference with picture quality and sound when watching television. Sun outages do not affect internet or phone service.
When do they occur?
Sun outages occur during the months of February/March and September/October and can last as long as 15 minutes a day and take place over a period of 10 days. The effects of a sun outage vary in degree from minimal to total outage throughout the 10 day period. Once it reaches its peak, the interference will gradually decrease becoming less noticeable each day after.
This Fall, sun outages are expected during the period of October 4th through 12th, typically between the hours of 2:00 PM and 7:00 PM.